Welcome to Raphael Bicker Services, a provider of IT services for businesses and individuals. We are committed to protecting the privacy of our clients and ensuring that their personal data is handled in accordance with the General Data Protection Regulation (GDPR). This privacy policy explains how we collect, use, and protect the personal data of our clients when they use our services.
In order to provide our services, we may collect personal data from our clients, such as contact information, financial information, and technical data. We use this data to provide, improve, and personalize our services, as well as to communicate with our clients and manage our business operations.
By using our services, you consent to the collection, use, and disclosure of your personal data in accordance with this privacy policy. If you do not agree with the terms of this privacy policy, please do not use our services.
We may collect the following types of personal data from our clients in order to provide and improve our services:
We collect this data through various means, including but not limited to, when clients fill out forms on our website, when they create an account, when they purchase our services, when they use our service, when they subscribe to our newsletter, or when they contact us for support.
Please note that all passwords are stored encrypted, using a strong encryption algorithm.
We store personal data on secure servers located in central Europe. We also use third-party service providers for data storage, cloud computing, payment processing and website usage analytics. All of our third-party providers are compliant with the General Data Protection Regulation (GDPR) and are contractually bound to implement appropriate technical and organizational measures to protect personal data and are only allowed to process personal data in accordance with our instructions.
We retain personal data for as long as necessary to provide our services or as required by law. We review our retention policies regularly and delete personal data that is no longer needed.
We take the security of our clients' personal data seriously and have implemented a variety of measures to protect it from unauthorized access, use, and disclosure. These measures include:
We also require our third-party providers to implement appropriate technical and organizational measures to protect personal data and are only allowed to process personal data in accordance with our instructions.
In accordance with the General Data Protection Regulation (GDPR), data subjects have the following rights:
If you would like to exercise any of these rights, please contact us at hello@lette.io. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.
We may update this privacy policy from time to time. We will post any updates on this page and encourage you to review the privacy policy periodically.
This privacy policy was last updated on January 4, 2023.
If you have any questions about this privacy policy or the information we collect about
you, please contact us at:
Raphael Bicker Services
Ebenstrasse 7
CH-6048 Horw
Phone: +41 76 501 64 23
Email: raphael.bicker@raphaelbicker.com